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MITA Terms of Service

Last updated: April 2026
Welcome to the Multi-Industry Training Awards Limited (“MITA”, “we”, “us”, “our”) website. These Terms of Service (“Terms”) govern your use of our public website and the secure MITA learner and centre portal (collectively, the “Site”). By accessing or using any part of the Site, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Site.

1. About MITA

MITA is an awarding organisation based in England. We develop and certificate vocational qualifications in the MOT and wider automotive sector and operate in accordance with the conditions and requirements set by relevant qualification regulators, including Ofqual where applicable.

2. Scope of services

Our Site provides:
  • public information about MITA qualifications and services; and
  • a secure, password-protected portal through which recognised centres and registered learners can create accounts, submit data and assessment evidence, manage registrations, and access MITA services.

3. Access and availability

Access to the Site is provided free of charge. We do not guarantee that the Site or Portal, or any content on them, will always be available or uninterrupted. We may suspend, withdraw, restrict, or change all or any part of the Site without notice for maintenance, security, or business reasons.

4. Accounts and security

If you create an account to use the Portal, you must:
  • keep your username and password confidential and not share them with anyone else;
  • notify MITA immediately if you suspect unauthorised use of your account;
  • accept responsibility for all activity that occurs under your account until you notify us of a breach.
 We may suspend or terminate accounts where we reasonably believe these Terms or our Acceptable Use Policy (“AUP”) have been breached.

5. Acceptable use

Your use of the Site and Portal is subject to MITA’s Acceptable Use Policy (“AUP”). The AUP sets out the standards for user behaviour and content uploaded to the Portal. Failure to comply with the AUP will be treated as a breach of these Terms.

6. Use of content

The content on our Site is provided for general information only. You may print or download extracts for personal use or for internal business use within an approved MITA centre. You must not:
  • modify copies of any materials;
  • remove any copyright or trade mark notices; or
  • use content in a way that misrepresents MITA or its qualifications.
 Our status (and that of any identified contributors) as authors of content must always be acknowledged.

7. Prohibited conduct

You must not:
  • use the Site or Portal for unlawful, fraudulent, or harmful purposes;
  • introduce viruses, malware, or other harmful code;
  • attempt to gain unauthorised access to any part of the Site, the server on which it is stored, or any connected systems;
  • reproduce, copy, sell, or re-sell any part of the Site except as permitted under these Terms.

8. Privacy and data protection

Personal data collected through the Site and Portal will be processed in accordance with our Privacy Policy and applicable UK data protection law. By using the Site, you confirm that you have read and understood our Privacy Policy.

9. Intellectual property

MITA owns or is licensed to use all intellectual property rights in the Site, Portal, and all related materials. All such rights are reserved. MITA™ and associated logos are trade marks of Multi-Industry Training Awards Limited.

10. Links

You may link to our home page provided you do so in a fair and lawful way that does not damage our reputation or suggest any association or endorsement where none exists. We reserve the right to withdraw linking permission at any time without notice. Where the Site contains links to third-party websites, these are provided for information only. We have no control over their content and accept no responsibility for them.

11. Disclaimers

The Site and Portal are provided on an “as is” basis. While we aim to keep information accurate and up to date, we make no warranties or representations regarding the accuracy, completeness, or suitability of the content. We are not responsible for any interruptions, delays, or failures in the Site caused by events beyond our reasonable control.

12. Liability

To the fullest extent permitted by law, MITA excludes all liability for any loss or damage arising from your use of, or inability to use, the Site or Portal, or reliance on any content provided. This includes, but is not limited to, indirect or consequential loss, loss of business, loss of profits, or loss of data. Nothing in these Terms limits or excludes liability for:
  • death or personal injury caused by negligence;
  • fraud or fraudulent misrepresentation; or
  • any liability that cannot be excluded or limited by law.

13. Changes to these Terms

We may update these Terms from time to time. The latest version will always be available on our website.
By continuing to use the Site, you accept any updated Terms.

14. Governing law

These Terms are governed by the law of England and Wales. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact us

If you have any questions about these Terms, please contact: Multi-Industry Training Awards Limited
Compliance House
Rusper Road
Crawley
West Sussex
RH11 0LQ support@mita.org.uk 0800 211 8535